Shipping Policyy
At Dye, we are committed to delivering your orders promptly and securely. This Shipping Policy outlines key details to ensure a seamless experience.
Order Processing
Orders are typically processed within 1-2 business days, excluding weekends and holidays.
You will receive an email confirmation with tracking details once your order has shipped.
Delivery Areas
We currently ship within the United States. International shipping is not available at this time. Dye only sells and ships Delta-9 products to those states where the sale is legally allowed.
Tracking Your Order
After shipping, you will receive a tracking number via email. Use this number to monitor your shipment’s progress. Please allow up to 24 hours for tracking information to update.
Delivery Issues
Delayed Deliveries: Unforeseen circumstances such as weather or carrier delays may occur. Please contact us if your package is significantly delayed.
Lost or Stolen Packages: If your tracking information shows "delivered" but you have not received your package, check with neighbors or building management. If still missing, contact us within 48 hours for assistance.
Incorrect Shipping Information
Ensure your shipping address is accurate and complete at the time of purchase. Dye is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us, additional shipping fees may apply to resend the order.
Damaged Deliveries
If your order arrives damaged, please refer to our Refund Policy for resolution steps.
Contact Us
For any shipping-related inquiries, please reach out to our customer support team at:
Email: info@drinkdye.com
Thank you for choosing Dye. We are dedicated to ensuring your order reaches you safely and efficiently.
Welcome to Dye. By using our website and purchasing our products, you agree to the following terms and conditions:
General
These Terms of Service govern your use of our website and the purchase of products from Dye.
By accessing our site, you agree to be bound by these terms. If you do not agree, please discontinue use immediately.
Eligibility
You must be at least 21 years old to purchase our products.
By placing an order, you confirm that all information provided is accurate and truthful.
Orders and Payments
All orders are subject to availability and confirmation of payment.
We reserve the right to refuse service or cancel orders at our discretion.
Shipping and Delivery
Please refer to our Shipping Policy for details on delivery timelines and procedures.
Returns and Refunds
Returns and exchanges are not accepted except under specific circumstances outlined in our Refund Policy.
Limitation of Liability
Dye is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products are sold "as is" and without warranties unless otherwise stated.
Governing Law
These terms are governed by the laws of the state in which Dye operates.
Changes to Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
Contact Us
For any questions regarding these terms, please contact us at:
Email: info@drinkdye.com
Thank you for choosing Dye. We appreciate your trust and support.